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CANCELLATION POLICY & REFUND POLICY

FOR WORKSHOPS OR EVENTS BY PARTICIPANTS

We understand that sometimes plans change and you may not be able to attend a workshop or special event for which you previously signed up. We will do our best to accommodate your needs and give you alternative options.

For workshops:

Due to limited seating and material sourcing, in order to receive a full refund, you must cancel at least ten (10) days before a scheduled workshop to receive a full refund. You may cancel by phone (314.582.6622) or online here. If you cancel less than ten (10) days before your scheduled workshop, we offer a credit to your account to reschedule your workshop within 60 days. You will be responsible for any increase in prices that occurs between the original workshop and your rescheduled session. If you or your group does not show up for your scheduled workshop, you will not receive any refund of your workshop fee and you authorize us to charge you the full amount. When you register for a workshop you agree to these terms.

For special events:

If you are unable to attend one of our special events, you may transfer your ticket to a friend. If you do not show up on the date of the special event, you will not receive a refund and you authorize us to charge you the full amount. When you register for a special event you agree to these terms.

 

CANCELLATION OR POSTPONEMENT OF WORKSHOPS OR EVENTS BY THE WEDDING WORKSHOP

If, for any reason, we need to cancel a workshop or special event, we will reschedule the workshop or event for a later date and you will be signed up for that rescheduled event automatically, with your original purchase amount applied.  If you are not able to attend the rescheduled event or workshop, you will receive a 100% refund of the fee.

If you have questions, please contact us.

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